Welcome to the official website e of the Warsaw 19115 City Contact Centre. We are available 24/7. You will be able to:

• Gain full information on services provided by the City and its units (information),
• Report a problem the City services should handle (intervention),
• Share your idea to improve our city (initiative/free application),
• Constantly monitor a status of your issue (status of application).

You do not need to understand complicated City structures. You will reach us without leaving home. All you have to do is to choose one of the available contact channels in Warsaw 19115:

• Warsaw 19115 Free mobile application. You can report a problem the City services should handle, get information on current events and local threads ( thanks to the Warsaw Notifying System), share your idea to improve our city ( link „Free applications”), decide on Participatory Budget ( link „Participatory Budget”)
• Web self-service Portal warszawa19115.pl. You can report a problem the City services should handle, constantly monitor a status of your issue, get information on current acitivities and functioning of the City and its units, share your idea to improve our city

• Phone number 19115. You can get full information on current acitivities and functioning of the City and its units, constantly monitor the status of your issue, share your idea to improve our city. Number 19115 is a uniform Warsawwide contact number for landline and mobile phones. Connection fee according to the user operator one

• E-mail: kontakt@um.warszawa.pl or chat. . You can get full information current acitivities of the City and its units, report a problem the City services should handle, constantly monitor a status of your issue, share your idea to improve our city

Depending on the issue we will give you information immediately or transfer it to the proper City unit, then you will get a confirmation of your application with a number to enable you to check a status of your issue.

Attention! Issues concerned with direct thread to life or health you should report to the phone number 112, other issues to the Warsaw 19115 City Contact Centre consultants.

Thanks to the Warsaw 19115 Contact City Centre you can influence the look and functioning of our city. Together we take care of Warsaw! We encourage you to be active.

The Warsaw 19115 City Contact Centre team